Tenants
From large family homes to studio apartments and student accommodation, each tenancy is unique and we work hard to understand the individual needs of our tenants. We look forward to helping you find your next home.
The Rental Process:
1
Finding a property
- Search through our website for a property that you would like to view (why not pick a selection and we will take you to a few)
- Contact our friendly lettings team to arrange a viewing
- We can drive you from our shop to view the properties that you have selected if you don't have your own mode of transport
2
Reserving a Property
- When you decide that you wish to let a property, discuss this with our lettings team and we will ask you to fill out an online application form
- Once your application has been accepted by our team and the landlord you will then need to pay all fee to reserve your room; we ensure all fees are transparent and you can view exactly how much it will cost you to rent below
- Paying the holding fee reserves the room/house for you (subject to references) and takes the property off the market
3
References
- Reference checks are carried out for all tenants by a referencing company of Elvet Estates choice
- Acceptance of references are subject to the landlords approval
4
Tenancy Agreement
- Once references have been accepted a digital version of your contract will be sent to you for signature
5
Rent and Deposit
- Once your tenancy agreement has been signed, your first months rent is due, along with your deposit
- Both can be paid by debit card or bank transfer
- Your deposit will then be passed to the landlord to register in a government backed scheme of choice or if managed by Elvet Estates it will be protected by ourselves, as per the Housing Act 2004 – this ensures your deposit is safe and secure for your tenancy
- The deposit amount is detailed in the permitted payments section
6
Inventory
- Varies subject to property
7
Move In
- Enjoy your house!
8
Check Out Inventory
- Varies subject to property
9
Deposits
- If there are no deductions from the deposit for damages, dilapidations or cleaning, we aim to return the deposit within 10 days of the final day of the tenancy
Elvet Estates is a member of My Deposits and The Property Ombudsmen Redress Scheme
Permitted Payments
Before the tenancy starts (payable to Elvet Estates ‘the Agent’)
- Where Necessary Holding Deposit: 1 week’s rent
- Deposit: Minimum of 1 month’s rent, this can be Up to 5 weeks’ rent maximum (or in the case of rental income of more than £50,000 per annum 6 weeks rent).
During the tenancy (payable to the Agent)
- Payment of £100+ vat if you want to change the tenancy agreement
- Payment of interest for the late payment of rent at a rate of 3%
- Payment of £36.00 for the reasonably incurred costs for the loss of keys/security devices
- Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy
During the tenancy (payable to the provider) if permitted and applicable
- Utilities – gas, electricity, water
- Communications – telephone and broadband
- Installation of cable/satellite, Subscription to cable/satellite supplier
- Television licence
- Council Tax
Other permitted payments
- Any other permitted payments, not included above, under the relevant legislation including contractual damages.
Tenant protection
- Elvet Estates is a member of RICS CMP, which is a client money protection scheme, and also a member of The Property Ombudsman which is a redress scheme.
We're Award Winning
Elvet Estates was founded in 2014 by the directors of the multi-award winning student housing provider, Bill Free Homes.
We are proud members of:
Customer Testimonials
“I would like to compliment Tanya, Rachel and Lucy on the excellent professional service they provided to find a tenant for my new property. Their guidance has been invaluable. They have been reliable, prompt and trustworthy throughout providing an excellent service - I would highly recommend Elvet Estates wholeheartedly. Many thanks again.”
Lucinda
“Elvet went above and beyond to make the stressful home selling process as efficient as possible. They were always keeping me informed of progress and were easy to contact and I would have no hesitation in recommending or using them again”
Jack B
“Couldn’t fault Elvet Estates. Sold our house in 5 days and the fees are really reasonable. Tanya was excellent through the whole process answering all our questions and making the process so much easier. Would definitely use this company again”
Sally
“I was very pleased with the service from Elvet Estates. Very friendly helpful staff . Professional no-nonsense service and a very quick result. Thank you all.”
D.J. Marriner
“Elvet estate recently helped with renting my house out, literally couldn’t have done it without them, kept us right step by step. They got us a suitable tenant in quickly. Very professional they are very accessible and go that extra mile (sometimes even out of office hours for communication) Brill customer service! Wouldn’t go anywhere else, thanks a lot guys!”
Ashleigh B
“Elvet Estates sold my property in Washington. I was very pleased with the service throughout. My property sold quickly and the fee's for this service were very reasonable. I found the whole experience with Elvet much better than any other estate agents I have used. Highly recommend this company if you are selling your property. ”